Savana Motor: Privacy Policy

Savana Motor is committed to complying with the Act on the Protection of Personal Information and the GDPR (General Data Protection Regulation) adopted by the European Parliament. They aim to fully reflect the GDPR’s new and updated requirements on how they process personal data and have adjusted and applied these changes to abide by the new legislation.

To achieve this, Savana Motor intends to:

• Be transparent by providing a privacy policy, which is an important part of fair processing.
• Be fair, open, and honest about who they are and what they are going to do with the personal data they collect.
• Provide concise, transparent, intelligible, and easily accessible information about the processing of personal data to customers.

 

1. Personal Information We Collect

Information Collected and Collector:

• We collect personal information, such as name, email address, phone number, and shipping address, when you place an order on our website. This information is collected by Savana Motor.
• We collect and store the following personal information:

1. 1. Account details (including your name, country, email address(es) and phone).
   2. Information you provide to us when you sign up to receive our Stock list.
   3. Your IP address.
   4. Time and date of access.
   5. Your search data and content that you access.
   6. Transaction history.

 

2. How We Use Your Information

How and Why We Collect Your Personal Information:

• We collect personal information about our users to facilitate the provision of our products, services, and customer support. This information is collected through various channels, including but not limited to websites, email, and phone.

 

How to Change Your Personal Information Details:

• We ensure that you can change any personal information you have provided us at any time.
• You can request changes to your page preferences or correct/update your personal information by:

• 1. Contacting our sales team and requesting the correction.
  2. Contacting us at info@savanamotor.jp

• If you do not wish to receive marketing emails from us, you can unsubscribe by clicking the ‘unsubscribe‘ link in our marketing emails.
• We use your personal information for the following purposes:

1. 1. Providing the service or product you have requested.
   2. Responding to enquiries about our services or products.
   3. Communicating with you about things we think will be of interest to you, such as our services and products.
   4. Providing customer service and addressing issues with your account.
   5. Improving customer service (your information helps us to more effectively respond to your customer service requests and support needs).
   6. Improving our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
   7. Processing transactions.
   8. Complying with legal and regulatory obligations.

 

3. Sharing Information

How We Handle Your Information:

• We prioritize the privacy and security of your personal information.
• We will never share your information with any third party without your consent.
• The information we collect from you is voluntary and is obtained through our contact and registration forms.
• This information is stored securely on our servers and is used solely for the purpose of contacting you and fulfilling your orders.
• You have the right to request detailed information about how your data is used, stored, and protected.
• We take all necessary measures to prevent unauthorized access, loss, destruction, falsification, and leakage of personal data.
• Additionally, you can request the deletion of your personal details without delay from our side.

 

Who We Share Your Information With:

• We share your personal information only with the shipping company responsible for delivering our products to you, as required by legal and regulatory standards.
• Additionally, we may share your information with third-party service providers who assist us in order fulfillment, payment processing, and website improvement.
• Rest assured, we do not sell or rent your personal information to third parties for their marketing purposes.

 

4. Cookie Policy and Tracking Technologies

We use cookies and similar tracking technologies to track your activity on our website and improve your browsing experience.

You can choose to disable cookies in your browser settings, but this may affect your ability to use our website.

 

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access and use.

 

6. Your Choices

You can choose not to provide certain information, but this may affect your ability to use our website or place orders.

You can opt-out of receiving marketing communications from us at any time.

 

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.

 

8. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us via email at info@savanamotor.jp or via WhatsApp at +81 80 3463 1622.